{"id":1159,"date":"2025-12-17T09:16:24","date_gmt":"2025-12-17T17:16:24","guid":{"rendered":"https:\/\/www.bctransit.com\/kelowna\/?page_id=1159"},"modified":"2026-04-24T15:51:34","modified_gmt":"2026-04-24T22:51:34","slug":"ondemand","status":"publish","type":"page","link":"https:\/\/www.bctransit.com\/kelowna\/schedules-and-maps\/ondemand\/","title":{"rendered":"OnDemand"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-fb3fdf2b wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50.1%\">\n<h2 class=\"wp-block-heading\">What is OnDemand?<\/h2>\n\n\n\n<p>OnDemand is BC Transit\u2019s flexible, on-request transit service. You can book a trip when you need it using the BC Transit \u2013 OnDemand app or by phone.<\/p>\n\n\n\n<p>When you book, the app finds the fastest travel option for you. It will direct you to either:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>a nearby virtual pick-up location for an OnDemand bus, or<\/li>\n\n\n\n<li>a nearby bus stop to connect with regular scheduled service<\/li>\n<\/ul>\n\n\n\n<p>You\u2019ll get clear directions so you know exactly where to go.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why choose OnDemand?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Flexible and efficient service<\/li>\n\n\n\n<li>Easy booking through the app or by phone<\/li>\n\n\n\n<li>Shorter wait and travel times<\/li>\n\n\n\n<li>Wheelchair- and walker-accessible buses<\/li>\n\n\n\n<li>Real-time bus tracking<\/li>\n\n\n\n<li>Better access within your neighbourhood<\/li>\n\n\n\n<li>More service during off-peak hours<\/li>\n\n\n\n<li>A convenient and sustainable way to travel<\/li>\n<\/ul>\n\n\n\n\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:49.9%\">\n<div class=\"wp-block-group p-3 has-primary-light-background-color has-background is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-left-radius:1rem;border-top-right-radius:1rem;border-bottom-left-radius:1rem;border-bottom-right-radius:1rem\">\n<h2 class=\"wp-block-heading mt-0\">Book a Trip<\/h2>\n\n\n\n<p>You can book a trip by either phoning the OnDemand Call Centre, or by using the BC Transit \u2013 OnDemand app. Regular transit fares and payment options apply to OnDemand trips.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">OnDemand Call Centre<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Phone:<\/strong> <a href=\"tel:1-855-995-5872\">1-855-995-5872<\/a><\/li>\n\n\n\n<li><strong>Weekdays:<\/strong> 7 a.m. to 7 p.m. <em>Last booking time is 6:30 p.m.<\/em><\/li>\n\n\n\n<li><strong>Weekends and holidays:<\/strong> 8 a.m. to 6 p.m. <em>Last booking time is 5:30 p.m.<\/em><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Download the App<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/apps.apple.com\/ca\/app\/bct-ondemand\/id6476562233\"><strong>Apple Store<\/strong><\/a><strong>&nbsp;&nbsp;<\/strong><\/li>\n\n\n\n<li><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=ridewithvia.bct.bctransit\"><strong>Google Play Store<\/strong><\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group p-3 has-white-color has-primary-default-background-color has-text-color has-background has-link-color wp-elements-ba92de1aba8db844f126051ef3c5a45e is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-left-radius:1rem;border-top-right-radius:1rem;border-bottom-left-radius:1rem;border-bottom-right-radius:1rem\">\n<h2 class=\"wp-block-heading mt-0 has-white-color has-text-color has-link-color wp-elements-8c32c145b1fda5fb0c94021c62968286\">Service Hours<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-white-color has-text-color has-link-color wp-elements-231e2b40cc791993226a57b237e3de06\"><strong>Weekdays:<\/strong> 7 a.m. to 7 p.m.<\/li>\n\n\n\n<li class=\"has-white-color has-text-color has-link-color wp-elements-6b6d272b2c101dac81d46834ca67f30e\"><strong>Weekends and holidays: <\/strong>8 a.m. to 6 p.m.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1540\" height=\"1936\" src=\"https:\/\/www.bctransit.com\/kelowna\/wp-content\/uploads\/sites\/24\/2026\/03\/13132_KEL_OnDemand_Map-v1-Approved-crop-compressed.jpg\" alt=\"Kelowna OnDemand service area, in Lower Mission and Crawford.\" class=\"wp-image-1607\" srcset=\"https:\/\/www.bctransit.com\/kelowna\/wp-content\/uploads\/sites\/24\/2026\/03\/13132_KEL_OnDemand_Map-v1-Approved-crop-compressed.jpg 1540w, https:\/\/www.bctransit.com\/kelowna\/wp-content\/uploads\/sites\/24\/2026\/03\/13132_KEL_OnDemand_Map-v1-Approved-crop-compressed-239x300.jpg 239w, https:\/\/www.bctransit.com\/kelowna\/wp-content\/uploads\/sites\/24\/2026\/03\/13132_KEL_OnDemand_Map-v1-Approved-crop-compressed-815x1024.jpg 815w, https:\/\/www.bctransit.com\/kelowna\/wp-content\/uploads\/sites\/24\/2026\/03\/13132_KEL_OnDemand_Map-v1-Approved-crop-compressed-768x965.jpg 768w, https:\/\/www.bctransit.com\/kelowna\/wp-content\/uploads\/sites\/24\/2026\/03\/13132_KEL_OnDemand_Map-v1-Approved-crop-compressed-1222x1536.jpg 1222w, https:\/\/www.bctransit.com\/kelowna\/wp-content\/uploads\/sites\/24\/2026\/03\/13132_KEL_OnDemand_Map-v1-Approved-crop-compressed-1200x1509.jpg 1200w, https:\/\/www.bctransit.com\/kelowna\/wp-content\/uploads\/sites\/24\/2026\/03\/13132_KEL_OnDemand_Map-v1-Approved-crop-compressed-600x754.jpg 600w\" sizes=\"auto, (max-width: 1540px) 100vw, 1540px\" \/><\/figure>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n","protected":false},"excerpt":{"rendered":"<p>OnDemand is BC Transit\u2019s flexible, on-request transit service for customers travelling within the Crawford and Mission areas of Kelowna.<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":79,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"on","_relevanssi_pin_keywords":"on demand, OnDemand","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"734,624,540,458,735","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-1159","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>OnDemand | Kelowna 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