COVID Bus Etiquette

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BC Transit’s top priority is the safety of our passengers and operators. BC Transit has implemented safety measures in response to COVID-19 to help you get to your destination safely and efficiently. These safety measures allow BC Transit to follow the guidance of the Provincial Health Officer and WorkSafeBC, and incorporate current best practices of the transit industry worldwide.

It is important we all work together to create a comfortable and respectful environment on board for everyone. 

This video shows some of our safety measure in place, and ways you can help yourself and your fellow passengers to have a comfortable journey.

How are you feeling?

Are you feeling unwell? Stay home. The best thing we can do for ourselves and others is to stay home when feeling unwell.

Mandatory Face Coverings

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As it is not always possible to remain two metres apart while traveling on transit, please wear a face covering to protect yourself and your fellow riders. 

Starting August 24, 2020 face coverings will be mandatory onboard unless you are unable to wear one based on the exceptions list: 

  • Anyone with an underlying medical condition or disability which inhibits the ability to wear a mask or face covering; 
  • Persons unable to place or remove a mask or face covering without assistance; 
  • Children under 5 years of age; 
  • Employees working behind a physical barrier or within areas designated for employees and not for public access; and 
  • Police, employees, or first responders in an emergency situation.
     

Passenger Capacity

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Before heading to the bus stop, visit NextRide (if available in your community) to check the current passenger capacity of the bus you are planning to take. This will help manage the number of people gathering at each stop as we continue to monitor and manage passenger loads on a regular basis.

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Entering and exiting the bus

To allow for a single direction of traffic flow onboard the bus, please enter through the front door and exit by the back door.

When finding your place on the bus, keep an eye out for areas with extra space. Please respect your fellow riders’ personal areas as you move about the bus.

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Safety measures on board

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Visual and audio messages and signage on board will provide up to date information regarding ongoing safety updates.

Full driver doors and vinyl barriers have been installed to protect both you and your driver as you enter the bus.

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Physical distancing decals on the floor  help you find the right amount of space between you and the driver.

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Please also make sure you are behind the red line when the bus is in operation.

Thank you for taking care of each other on transit.

Additional Resources

Here are some additional resources to assist you in staying informed about COVID-19.

BC’s Restart Plan
Provincial Health Officer Orders, Notices & Guidance
Health Canada
BC Centre for Disease Control
BC Transit’s COVID-19 Response