COVID Bus Etiquette
BC Transit’s top priority is the safety of our passengers and operators. BC Transit has implemented safety measures in response to COVID-19 to help you get to your destination safely and efficiently. These safety measures allow BC Transit to follow the guidance of the Provincial Health Officer and WorkSafeBC, and incorporate current best practices of the transit industry worldwide.
It is important we all work together to create a comfortable and respectful environment on board for everyone.
This video shows some of our safety measure in place, and ways you can help yourself and your fellow passengers to have a comfortable journey.
How are you feeling?
Are you feeling unwell? Stay home. The best thing we can do for ourselves and others is to stay home when feeling unwell.
Mandatory Face Coverings
As it is not always possible to remain two metres apart while traveling on transit, please wear a face covering to protect yourself and your fellow riders.
It is required that customers are wearing face covering when on board a BC Transit vehicle. The order from the Province of BC also requires customers waiting at covered bus stops to be wear a face covering. To ensure everyone’s safety and compliance with the new order, we are asking everyone to wear a face covering for your entire transit journey.
The exemption criteria includes:
- People with health conditions or with physical, cognitive or mental impairments who cannot wear one
- People who cannot remove a mask on their own
- Children under the age of 12
Before heading to the bus stop, visit NextRide (if available in your community) to check the current passenger capacity of the bus you are planning to take. This will help manage the number of people gathering at each stop as we continue to monitor and manage passenger loads on a regular basis.
Entering and exiting the bus
To allow for a single direction of traffic flow onboard the bus, please enter through the front door and exit by the back door.
When finding your place on the bus, keep an eye out for areas with extra space. Please respect your fellow riders’ personal areas as you move about the bus.
Safety measures on board
Visual and audio messages and signage on board will provide up to date information regarding ongoing safety updates.
Full driver doors and vinyl barriers have been installed to protect both you and your driver as you enter the bus.
Please also make sure you are behind the red line when the bus is in operation.
To protect the safety of you and the driver, bags of recycled items (cans, bottles, etc.) are not allowed on board BC Transit buses until further notice.
Thank you for taking care of each other on transit.
Here are some additional resources to assist you in staying informed about COVID-19.