{"id":1043,"date":"2026-03-06T09:25:53","date_gmt":"2026-03-06T17:25:53","guid":{"rendered":"https:\/\/www.bctransit.com\/comox-valley\/?page_id=1043"},"modified":"2026-03-18T08:19:47","modified_gmt":"2026-03-18T15:19:47","slug":"refunds","status":"publish","type":"page","link":"https:\/\/www.bctransit.com\/comox-valley\/fares\/how-fares-work\/refunds\/","title":{"rendered":"Refunds"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">handyDART Monthly Passes and Tickets<\/h2>\n\n\n\n<p>Refunds are given for unused handyDART fare products such as a full sheet of tickets and monthly passes returned prior to the month indicated on the pass. Refunds are by cheque only.<\/p>\n\n\n\n<p>Vendors do not refund BC Transit fare products. Return your unused fare products with the original receipt to Comox Valley Regional District.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Mail<\/h3>\n\n\n\n<p>Comox Valley Regional District<br>770 Harmston Ave., Courtenay, BC<br>V9N 0G8<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">In Person<\/h3>\n\n\n\n<p>Comox Valley Regional District<br>770 Harmston Ave, Courtenay<br>Monday to Friday, 8:00 a.m. to 4:30 p.m.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Umo Fare Product Refunds<\/h2>\n\n\n\n<p>Need a refund? Here\u2019s how it works.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You can get a refund for any <strong>unused Fare Product <\/strong>purchased through Umo.<\/li>\n\n\n\n<li>Refunds are <strong>not available<\/strong> for partially used or expired products.<\/li>\n\n\n\n<li>For <strong>Cash Balances<\/strong>, refunds are available for amounts of <strong>$10 or more<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p>To request a refund, contact <strong>Umo Customer Service at 877-380-8181<\/strong>. Refunds go back to the payment card linked to your account.<\/p>\n\n\n\n<p>If you bought through a Umo vendor, Umo Customer Service will collect your payment details and BC Transit will process your refund within <strong>15 business days<\/strong>.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>handyDART Monthly Passes and Tickets Refunds are given for unused handyDART fare products such as a full sheet of tickets and monthly passes returned prior to the month indicated on the pass. Refunds are by cheque only. Vendors do not refund BC Transit fare products. Return your unused fare products with the original receipt to&#8230;<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":4,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-1043","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refunds | Comox Valley<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bctransit.com\/comox-valley\/refunds\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refunds | Comox Valley\" \/>\n<meta property=\"og:description\" content=\"handyDART Monthly Passes and Tickets Refunds are given for unused handyDART fare products such as a full sheet of tickets and monthly passes returned prior to the month indicated on the pass. Refunds are by cheque only. Vendors do not refund BC Transit fare products. Return your unused fare products with the original receipt to...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.bctransit.com\/comox-valley\/refunds\/\" \/>\n<meta property=\"og:site_name\" content=\"Comox Valley\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-18T15:19:47+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.bctransit.com\\\/comox-valley\\\/refunds\\\/\",\"url\":\"https:\\\/\\\/www.bctransit.com\\\/comox-valley\\\/refunds\\\/\",\"name\":\"Refunds | Comox Valley\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.bctransit.com\\\/comox-valley\\\/#website\"},\"datePublished\":\"2026-03-06T17:25:53+00:00\",\"dateModified\":\"2026-03-18T15:19:47+00:00\",\"inLanguage\":\"en-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.bctransit.com\\\/comox-valley\\\/refunds\\\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.bctransit.com\\\/comox-valley\\\/#website\",\"url\":\"https:\\\/\\\/www.bctransit.com\\\/comox-valley\\\/\",\"name\":\"Comox Valley\",\"description\":\"Comox Valley Regional Transit\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.bctransit.com\\\/comox-valley\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-CA\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Refunds | Comox Valley","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.bctransit.com\/comox-valley\/refunds\/","og_locale":"en_US","og_type":"article","og_title":"Refunds | Comox Valley","og_description":"handyDART Monthly Passes and Tickets Refunds are given for unused handyDART fare products such as a full sheet of tickets and monthly passes returned prior to the month indicated on the pass. Refunds are by cheque only. Vendors do not refund BC Transit fare products. Return your unused fare products with the original receipt to...","og_url":"https:\/\/www.bctransit.com\/comox-valley\/refunds\/","og_site_name":"Comox Valley","article_modified_time":"2026-03-18T15:19:47+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.bctransit.com\/comox-valley\/refunds\/","url":"https:\/\/www.bctransit.com\/comox-valley\/refunds\/","name":"Refunds | Comox Valley","isPartOf":{"@id":"https:\/\/www.bctransit.com\/comox-valley\/#website"},"datePublished":"2026-03-06T17:25:53+00:00","dateModified":"2026-03-18T15:19:47+00:00","inLanguage":"en-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.bctransit.com\/comox-valley\/refunds\/"]}]},{"@type":"WebSite","@id":"https:\/\/www.bctransit.com\/comox-valley\/#website","url":"https:\/\/www.bctransit.com\/comox-valley\/","name":"Comox Valley","description":"Comox Valley Regional Transit","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.bctransit.com\/comox-valley\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-CA"}]}},"publishpress_future_action":{"enabled":false,"date":"2026-05-07 07:18:10","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.bctransit.com\/comox-valley\/wp-json\/wp\/v2\/pages\/1043","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bctransit.com\/comox-valley\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bctransit.com\/comox-valley\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bctransit.com\/comox-valley\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bctransit.com\/comox-valley\/wp-json\/wp\/v2\/comments?post=1043"}],"version-history":[{"count":2,"href":"https:\/\/www.bctransit.com\/comox-valley\/wp-json\/wp\/v2\/pages\/1043\/revisions"}],"predecessor-version":[{"id":1104,"href":"https:\/\/www.bctransit.com\/comox-valley\/wp-json\/wp\/v2\/pages\/1043\/revisions\/1104"}],"up":[{"embeddable":true,"href":"https:\/\/www.bctransit.com\/comox-valley\/wp-json\/wp\/v2\/pages\/4"}],"wp:attachment":[{"href":"https:\/\/www.bctransit.com\/comox-valley\/wp-json\/wp\/v2\/media?parent=1043"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}