handyDART is a door-to-door shared-ride transportation service. This service is for people who are unable to use the regular transit service some or all of the time, due to physical, cognitive or age-related disability.

Registering for handyDART

To register, call the handyDART office at 727-7811 and press 0. The office staff will ask you a series of questions to determine your eligibility and your travel needs. Then they can either send you a registration form [PDF 1.1MB] or you can print a form off this site.

Your application is usually processed within ten days of receiving it. That includes assessing your disability information against set eligibility guidelines. In the case where handyDART needs to speak with your doctor, the process will take a little longer.

The handyDART office will call after ten days to let you or your caregiver know if your registration was successful, or if your application was denied.

If you are unsure if you are eligible for handyDART service, read the Eligibility Guidelines [PDF 1.8MB].

Registering for handyPASS

If you are applying for a handyPASS identification card, submit two passport size photographs with your handyDART application. You must send this by mail or take it to the handyDART office.

A handyPASS is a picture identification card. When you use the regular bus, pay your fare and show your handyPASS, your attendant can travel free. When you use Taxi Saver Coupons, you must show your handyPASS to the taxi driver.