Vernon Regional Transit System offers three types of accessible transit service:
Fixed-route service, handyDART service and the Taxi Saver Program.
On the regular, fixed-route transit system a fleet of Low-floor
buses provide wheelchair and scooter accessible service on
transit routes throughout the region. Low-floor buses are
equipped with a ramp, have no entry steps and have a kneeling
feature that lowers the entry level for passengers who use
walkers, crutches or who have difficulty climbing stairs.
people with disabilities who are unable to use the fixed-route transit system
without assistance, handyDART provides door-to-door
transportation to and from accessible building entrances.
Taxi Saver Program
those times when the handyDART system is unavailable, the Taxi
Saver Program provides registered handyDART passengers (16 years and older)
with subsidized taxi service, giving them the flexibility to coordinate their
Taxi Supplement Program
Taxi Supplement Program enables the handyDART operator to book trips in taxis
when the regular vehicle(s) is unavailable, either because of capacity issues
or because the trip cannot be accommodated in a timely manner. In essence, the
handyDART operator becomes one large regular client to the taxi company, while
in turn the vehicles of the taxi company act like extra vehicles to the handyDART
For instance, if a passenger requests a trip when the handyDART
vehicle is unavailable, Taxi Supplement enables the handyDART dispatcher to relay
the passenger's name, pickup and drop off details to a participating taxi company.
The taxi company then slots that passenger into their bookings for the day and
picks up and drops off the passenger at the assigned locations and times. There
may be restrictions on the use of this service including requirements for ride
sharing and budget limitations.