handyDART is a transportation service for persons who have a disability that is sufficiently severe that the person is physically unable to use conventional transit service without assistance. The service is provided to and from accessible building entrances.

handyDART Registration

You must be registered with the handyDART office before you can use the service. To register, please call 250-992-1109 on Monday through Friday, between the hours of 8:00 a.m. and 4:00 p.m.

When you call, the handyDART staff will ask your name, mailing address and telephone number, then send you an application form. Or download the PDF of the application form here.

Booking a handyDART Trip

To book a trip with handyDART, call 250-992-1109 on Monday through Friday, 8:00 a.m. to 4:00 p.m.

When you call, please have the following information ready:

• your name
• the date and time you wish to travel
• the exact address where you wish to be picked up and dropped off
• whether you will be accompanied by an attendant or an escort
• if you use a wheelchair or another type of mobility aid, and
• if you wish to book a return trip.

There are two types of service:

• Regular subscription trips once a week or more often.
• One-time trips for purposes such as shopping, social visits or recreational activities.

Cancelling a Trip

If you no longer need your handyDART reservation, please call 250-992-1109 as soon as possible so that the dispatcher can schedule a trip for someone else.

handyDART Hours of Operation

handyDART Fares

Information on handyDART fares is available in the Fares menu.

More Information

For more handyDART information contact Five Five Transport at 250-992-1109.