handyDART is a transportation service for persons who have a disability that is sufficiently severe that the person is physically unable to use conventional transit service without assistance. The service is provided to and from accessible building entrances.

Registration

You must be registered with the handyDART office before you can use the service. To register, please call 250-562-1394 on Monday to Friday, between 8:30 to Noon and 1:00 to 4:00 p.m. Registration staff will ask you your name, mailing address and telephone number, then send you an application.

Or you can download the PDF of the Registration Application. You may require free Adobe Acrobat Reader software to view PDF files.

handyDART will keep all your personal information confidential.

Booking a Trip

To book a trip, call 250-562-1394 on Monday through Friday, from 8:30 to Noon and 1:00 to 4:00 p.m. For assured service, call one day in advance. For spontaneous travel, call us the same day to see what openings we have.

There are two types of handyDART trips:

• Regular subscription trips once a week or more often.
• One-time trips for purposes such as shopping, social visits or recreational activities.

Cancelling a Trip

If your plans change, please call handyDART (250-562-1394) as soon as possible so that we can schedule a trip for someone else. If you don't cancel, and the driver arrives to pick you up, you will be charged for that trip.

Hours of Operation

Monday to Friday
7:00 a.m. to 6:00 p.m.

Thursday Evening
6:00 to 10:30 p.m.

Saturday & Sunday
9:00 a.m. to 6:00 p.m.

Holidays
No Service.

Office Hours

Monday to Friday
8:30 a.m. to Noon
1:00-4:00 p.m.

*An attendant is a person whose presence is essential to the handyDART user's ability to access the handyDART vehicle. The attendant's origin and destination must be the same as the handyDART user's.

Mobility Aid Information

A mobility aid must meet the following requirements in order for it to be transported on the handyDART bus.

• It can be no longer than 47 inches, and no wider than 29 inches.
• The combined weight of the mobility aid and driver must not exceed 450 pounds.
• All scooters and wheelchairs must have functioning lapbelts that are to be used at all times while in the handyDART vehicle.
• Flags must be removed from scooters prior to the handyDART vehicle arriving for pick up.
• Wheelchairs must have escort handles that are in good working condition.
• Electric mobility aids must have brakes that are in good working order.
• Wheelchairs that have a reclining seat must have the seat back in the upright position and have the recliner turned off while on the bus.
• Batteries must be tied down and in a leakproof case.

More Information

For more information, call the Carefree Society at 250-562-1394 .