Where do the buses run?

The buses route to all regions of Greater Kelowna including the Westside, Lakeview, Peachland and Lake Country. Connecting service to Vernon is now available through the Vernon Regional Transit System.

Fares

You may pay with cash (exact coin fare only, drivers carry no change), ticket or one of the types of pass available in your community, including BC Bus Pass and CNIB Pass, where available.

Transfers

If you need to use more than one bus to complete your trip, and are using cash or tickets as fare payment, you will need a transfer to board the connecting bus. Be sure to request a transfer when you board the bus.

If you need to take more than two buses to complete your trip, you may use the same transfer. Please show your transfer to the driver, face-up with time and route punch showing.

Kelowna Regional transfers are good for 90 minutes in any direction.

Boarding the Bus

You may board only at designated stops, via the front door of the bus. Have your fare ready when you board the bus, and display your entire Monthly or DayPass to the driver.

Baby Strollers

Accessible low-floor buses allow easier access for customers travelling with babies in strollers, when space allows. The stroller can be wheeled onto the bus with the child in the stroller. Once on board the customer can:

1. Remove the child from the stroller, fold the stroller and store it clear of the aisle between the seats.
2. Allow the child to remain in the stroller and position the stroller in an unoccupied wheelchair location. The stroller's brakes should be set, but the restraining straps are not required.

The parent or guardian is responsible at all times for the stroller and child during the trip and is required to hold onto the stroller at all times.

Strollers must be kept clear of the aisles (the aisle is considered to be the width of the distance between the normal seats, not the width of the accessible area.)

Strollers should be collapsible. When the wheelchair positions are occupied or required by another customer, the customer should fold the stroller, move to another available seat and store the stroller between the seats. If you cannot collapse the stroller, you should request a transfer to take the next bus.

Priority Seating

The priority seating up front on the bus is designated for people with disabilities, passengers with children in strollers and seniors—in that order. Please respect the priority seating designations, and be prepared to move if the driver asks you to.

Safety on the Bus

Please remain seated or hold onto one of the stanchions when the bus is in motion. Do not put your arms or elbows out of the window. Do not bring combustible materials such as wet-cell batteries and gasoline containers onto the bus. To request a stop, pull the bell cord in time for your driver to be able to stop safely.

Getting off the Bus

Exit by the rear door when possible. After leaving the bus, wait until the bus pulls away and you have a clear view of any on-coming traffic before you cross the street.

Passenger Responsibility

When your bus is approaching your stop, make sure you are in clear view of the driver and use the "transit wave" to alert the driver that you are waiting for that bus. If the bus coming is not your bus, take a step back to signal to driver that you are not waiting for that bus.

Have your fare ready when you get on the bus and display your entire monthly or DayPass to the driver. If you are eligible for discount fare, please display your ID.

If you are using a walkman or other portable music player, please ensure you are not disturbing other passengers by keeping the volume down.

When darkness approaches, it becomes difficult for drivers to see people at bus stops, especially along unlit roads. Please take safety precautions by wearing light-coloured clothing, and by carrying a reflective strip and a flashlight.

Coffee Cups

You are welcome to bring your non-alcoholic beverage on the bus as long as it's in a sturdy metal or plastic travel mug with a securely fitting lid.

Appropriate Attire

The bus is a great way to get to and from the beach. But you need to make sure to cover up and dress appropriately when you board. Drivers may refuse service to passengers not wearing shoes, shirts and dry shorts or skirts.

Lost and Found

If you lose something on the bus, call Lost and Found at 250-860-8121. If you find something on the bus, give it to the driver, who will deliver it to Lost and Found.

Kelowna Regional Transit System will keep articles in Lost and Found for up to 90 days. If you call the Lost and Found number, and your article is still in Lost and found, you have seven days to go pick it up before it goes to a charitable organisation.

Lost and Found is located at the Farwest Transit office at 1494 Hardy Street.