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The Kelowna Regional Transit System offers three types of
accessible transit service.
Conventional Transit Service
On the regular, fixed-route transit system a fleet of Low-floor
buses provide wheelchair and scooter accessible service on
transit routes throughout the region. Low-floor buses are
equipped with a ramp, have no entry steps and have a kneeling
feature that lowers the entry level for passengers who use
walkers, crutches or who have difficulty climbing stairs.
handyDART Service
handyDART is a transportation service
for persons who have a disability that is sufficiently severe
that the person is unable to use conventional transit service
without assistance. handyDART service is provided to and from
accessible building entrances. You must be registered with the
handyDART office before you can use the service.
Taxi Saver Program
For those times when the handyDART system is unavailable, the
Taxi Saver Program provides registered
handyDART passengers with subsidized taxi service, giving them
the flexibility to coordinate their own trips.
Taxi Supplement Program
The Taxi Supplement Program enables the handyDART operator
to book trips in taxis when the regular vehicle(s) is unavailable,
either because of capacity issues or because the trip cannot
be accommodated in a timely manner. In essence, the handyDART
operator becomes one large regular client to the taxi company,
while in turn the vehicles of the taxi company act like extra
vehicles to the handyDART operator.
For instance, if a passenger requests a trip when the handyDART
vehicle is unavailable, Taxi Supplement enables the handyDART
dispatcher to relay the passenger's name, pickup and drop off
details to a participating taxi company. The taxi company then
slots that passenger into their bookings for the day and picks
up and drops off the passenger at the assigned locations and
times. There may be restrictions on the use of this service
including requirements for ride sharing and budget limitations.
Community Bus
The Community Bus is a transit service available to residents
of Peachland. A fully accessible vehicle provides fixed-route
service with flexible schedules to permit the bus to deviate
from its route
to pick up passengers living beyond the normal walk limits of
the transit service, and passengers with disabilities.
Route deviation times are limited, and passengers should call
the dispatch office at least a day in advance to request their
pick-up time. All Community bus passengers will transfer to
fully accessible conventional service at the Westbank Exchange.
Please call 762-3278 for more informaiton on the Community Bus.
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