What are the benefits to me if I sign up for ProPASS with my employer?

• Convenience - no need to remember to buy a pass at the start of each month or ensuring you have change or tickets on hand.
• Save money - a person now purchasing 12 monthly passes per year would save $108 by purchasing a ProPASS.
• Simple to use - "Swipe the Stripe" on the back of the card each time you get on the bus. No need for transfers.
• Tax deductible.
• Go green - by taking transit, you're doing your part to help reduce rush hour congestion and your carbon footprint.

How much would the ProPASS cost me?

The total annual cost is $528 ($44 per month) which is divided by the number of pay periods in a calendar year.

How do I pay for my ProPASS?

Payments are automatically deducted from your earnings on whatever pay periods your employer uses (monthly, bi-weekly, or bi-monthly).

How do I sign up for ProPASS?

• Once your employer has signed the ProPASS Service Agreement with the City of Kamloops, you can complete the Enrolment Application form and submit it to your employer who will then submit it to the City.
• Once your employer has received confirmation of your enrolment from the City, you can take your signed Enrolment Application Form to City Hall (7 Victoria Street West) between 8:30 am and 4:30 pm to have your photo taken and your ProPASS processed.

Do I have to sign up every year for my ProPASS?

There is no expiry date once you sign up. The payments are deducted from your paycheque until you leave the program.

What happens if I lose my ProPASS card?

You would need to apply for a new card. There is a $20 fee for processing so we encourage you to protect your photo ID the same as you would protect other important identification cards.

When I am away or on vacation, can I put my ProPASS on hold?

The price you pay is already discounted, taking into account average vacation time, sick time and time that you may be away from Kamloops on business or for pleasure. ProPASS cannot be put on hold for these reasons.

Are there ways that I can put my ProPASS on hold temporarily?

If I decide ProPASS is not for me, how do I withdraw from the program?

• When you sign up for ProPASS, you must enroll for a minimum of four months. If you decide after four months that the ProPASS is not meeting your needs, you can apply to withdraw from the program.
• If you relocate, or if you discontinue employment with your employer, you will automatically be withdrawn from the program and you must relinquish your ProPASS card.
• Once your ProPASS Administrator has your ProPASS card, your employer can cancel the payroll deductions, and return your card to the City of Kamloops.

If fares go up for other transit users, how will that affect me?

• From time to time, transit fares must increase to ensure the overall service levels are maintained. The cost of your ProPASS fare will increase by the same percentage that the transit
• You will be notified of a fare increase two months before the increase comes into effect, in order for you to budget for the increase.

How does my employer register for ProPASS?

• Your employer must have a minimum of 3 employees, however not all 3 employees are required to sign up for ProPASS.
• Your employer completes the ProPASS Service Agreement and faxes or emails it to the City of Kamloops Transportation Coordinator (fax: 250-828-7848; clepik@kamloops.ca). As soon as your employer receives confirmation of receipt of the Service Agreement from the City, the employees can sign up using the ProPASS Enrolment Application form.

Can I sign up my spouse from a different employer?