When do the buses run?

Service operates from 8:15 a.m. to 6:00 p.m. on Mondays, Wednesdays and Fridays and from 8:15 a.m. to 7:30 p.m. on Tuesdays and Thursdays.

Where do the buses run?

The buses route to most communities within the Hazeltons', as well as major destinations like Wrinch Memorial Hospital, Northwest Community College, First Nations Education Centre and the historic Village of 'Ksan.

The bus also routes to Moricetown and Smithers on Tuesday and Thursdays.

Fares

You may pay with cash (exact coin fare only, drivers carry no change), ticket, monthly bus pass, or one of the other types of pass available in your community, including BC Bus Pass and CNIB Pass, where available.

Boarding the Bus

Have your fare ready when you board the bus, or display your entire Monthly or BC Bus Pass to the driver.

Priority Seating

The priority seating up front on the bus is designated for people with disabilities, passengers with children in strollers and seniors—in that order. Please respect the priority seating designations, and be prepared to move if the driver asks you to.

Safety on the Bus

Please remain seated or hold onto one of the stanchions when the bus is in motion. Do not put your arms or elbows out of the window. Do not bring combustible materials such as wet-cell batteries and gasoline containers onto the bus. To request a stop, pull the bell cord in time for your driver to be able to stop safely.

Getting off the Bus

Exit by the rear door when possible. After leaving the bus, wait until the bus pulls away and you have a clear view of any oncoming traffic before you cross the street. To get off the bus in rural areas with no designated bus stops, ask the driver to find a safe place to stop.

Passenger Responsibility

When your bus is approaching your stop, make sure you are in clear view of the driver and use the "transit wave" to alert the driver that you are waiting for that bus. If the bus coming is not your bus, take a step back to signal to driver that you are not waiting for that bus.

Have your fare ready when you get on the bus or display your entire monthly Pass to the driver. If you are eligible for discount fare, please display your ID.

If you are using a Walkman or other portable music player, please ensure you are not disturbing other passengers by keeping the volume down.

When darkness approaches, it becomes difficult for drivers to see people at bus stops, especially along unlit roads. Please take safety precautions by wearing light-coloured clothing, or clothing with reflective material.

Lost and Found

If you lose something on the bus, call Lost and Found at 842-2134 in Hazelton or 1-877-842-2131 in surrounding areas. If you find something on the bus, give it to the driver, who will deliver it to Lost and Found.

We will keep articles in our Lost and Found for up to 14 days, then we send unclaimed articles to charitable organisations.