When do the buses run?

The conventional buses run Monday through Saturday from 6:00 a.m. to 10:00 p.m.

Where do the buses run?

The buses route to the Duncan/North Cowichan area, including Quamichan, Mt Prevost and Maple Bay; the Cowichan Lake area, including Youbou and Honeymoon Bay; and the South End communities including Mill Bay, Shawnigan Lake, Cobble Hill and Cowichan Bay.

Fares

You may pay with cash (exact coin fare only, drivers carry no change), ticket or one of the types of pass available in your community, including BC Bus Pass and CNIB Pass, where available.

Transfers

If you need to use more than one bus to complete your trip, and are using cash or tickets as fare payment, you will need a transfer to board the connecting bus. Be sure to request a transfer when you board the bus.

If you need to take more than two buses to complete your trip, you may use the same transfer. Please show your transfer to the driver, face-up with time and route punch showing.

Transfers are valid for one-way travel only (you cannot use it on your return trip). Stopovers are not permitted, and transfers must be used on the first connecting bus.

Boarding the Bus

You may board only at designated stops, via the front door of the bus. Have your fare ready when you board the bus, and display your entire Monthly or DayPass to the driver.

In rural areas with no designated bus stops, the bus driverwill use flag stops. When you want to catch the bus, find a safe location along the route and wave the bus down. A safe location is one where visibility is good and where the bus can easily pull off the road, such as a driveway or postal box area. Make sure you are visible, especially at night. Carry a flashlight or stand in a well-lit area.

Priority Seating

The priority seating up front on the bus is designated for people with disabilities, passengers with children in strollers and seniors—in that order. Please respect the priority seating designations, and be prepared to move if the driver asks you to.

Safety on the Bus

Please remain seated or hold onto one of the stanchions when the bus is in motion. Do not put your arms or elbows out of the window. Do not bring combustible materials such as wet-cell batteries and gasoline containers onto the bus. To request a stop, pull the bell cord in time for your driver to be able to stop safely.

Getting off the Bus

Exit by the rear door when possible. After leaving the bus, wait until the bus pulls away and you have a clear view of any oncoming traffic before you cross the street. To get off the bus in rural areas with no designated bus stops, ask the driver to find a safe place to stop.

Passenger Responsibility

When your bus is approaching your stop, make sure you are in clear view of the driver and use the "transit wave" to alert the driver that you are waiting for that bus. If the bus coming is not your bus, take a step back to signal to driver that you are not waiting for that bus.

Have your fare ready when you get on the bus or display your entire monthly or DayPass to the driver. If you are eligible for discount fare, please display your ID.

If you are using a Walkman or other portable music player, please ensure you are not disturbing other passengers by keeping the volume down.

When darkness approaches, it becomes difficult for drivers to see people at bus stops, especially along unlit roads. Please take safety precautions by wearing light-coloured clothing, and by carrying a reflective strip and a flashlight.

Lost and Found

If you lose something on the bus, call Lost and Found at 746-9899. If you find something on the bus, give it to the driver, who will deliver it to Lost and Found.

We will keep articles in our Lost and Found for up to 14 days.

We send all unclaimed articles to charitable organisations.

Lost and Found is located at the Cowichan Regional Transit office at #8-180 Central Road in Duncan.