|
Protecting your privacy is important to us. BC Transit's
collection, use, disclosure and retention of information complies
with the provisions of the Freedom of Information and Protection
of Privacy Act. This privacy statement describes the information
that is collected via the BC Transit's Website and Social
Media outlets, how we collect and use that information and
how we protect your privacy.
Collecting and Using Personal Information
We do not collect personal information unless our Website
visitors volunteer it. When you voluntarily send us electronic
mail or complete an online form, we collect your name, email
address, your Internet Protocol (IP) address and your message
so that we may reply to you if necessary.
When you visit BC Transit's Website to browse, read pages
or download information, we will gather and store certain
information about the visit. This information includes the
IP address and domain name used, the type of browser and operating
system and the date and time of the visit. This information
is used for the purpose of assessing system performance, improving
web services, Website management and to carry out market research.
Social Media Collection Notice
The personal information you post may be collected by BC
Transit under s. 26(c) of the Freedom of Information and
Protection of Privacy Act for the purposes of engaging
and consulting with the public. Please be aware that any information
collected may be stored and/or accessed outside of Canada
on servers not belonging to the government. To protect your
own privacy and the privacy of others, please do not include
any personal information including phone numbers and email
addresses in the body of your comment. Please do not share
personal information about others, including pictures.
Surveys, Contests, Customer Service Reports, Feedback Forms
On occasion, BC Transit's Website may request information
from our Website visitors via a survey, contest or feedback
form. Participation in surveys, contests and feedback forms
is voluntary and as such, the visitor has the choice whether
or not to disclose personal information. Survey, contest and
feedback information is compiled on an aggregated basis for
the purpose of improving BC Transit's products, services or
our Website.
The personal information collected on Customer Service Reports
is limited to that which is required for authorized BC Transit
employees to investigate your commendation, compliment or
suggestion.
How We Protect and Use the Personal Information We Collect
The personal information collected is used only by authorized
BC Transit employees in the performance of their duties and
for the purpose that it was originally collected. We will
not sell or trade any personally identifiable information
that may be collected from our Website and will not disclose
such information to third parties except as authorized by
law.
Links to Other Sites
BC Transit's Website contains links to other Websites. We
are not responsible for the content and the privacy practices
of other Websites nor are we responsible for the accuracy
of their content. The links provided to other Websites is
not an endorsement. We encourage you to examine each site's
privacy policy and disclaimers.
Changes to this Privacy Statement
BC Transit may revise this Privacy Statement from time to
time to reflect changes to our Website. As a result, you should
visit this page periodically to review the contents.
Questions or Concerns?
If you have any questions or concerns about the collection
of your personal information, or this privacy and collection
statement, please contact:
BC Transit
Corporate Secretary
520 Gorge Rd E.
Victoria BC V8W 2P3
Phone: 250-385-2551
Fax: 250-995-5643
or BC Transit's Communication Coordinator
Email: pr@bctransit.com
|
